1-800 Contacts Reviews

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Rating: 3.8 - 7 Reviews
1-800 Contacts has gained impressive customer satisfaction with a consumer rating of 3.8 stars from 7 reviews. Return Policy, Customer Service, Price & Quality are most frequently mentioned by customers at 1-800-contacts.com.
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Overall Rating

  • 5 Stars

    1
  • 4 Stars

    1
  • 3 Stars

    2
  • 2 Stars

    0
  • 1 Star

    0
  • Good Value
    3.3
  • Price & Quality
    3.5
  • Shipping & Delivery
    3.0
  • Customer Service
    3.8
  • Return Policy
    4.7

About 1-800 Contacts

1-800 Contacts is a company committed to improving eye health and empowering individuals to take control of their vision care. Their mission is to eliminate kickbacks to eye doctors and make high-quality contact lenses accessible to all without having to overpay. With a focus on convenience and customer service, they offer a seamless process for ordering contacts without having to enter prescription parameters or wait on hold. They also take measures to ensure their shipping boxes are safe and free of sharp corners.

All Reviews

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William Sigman
Atlanta, US
3 months ago
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MF
Madeleine Fortin
VILLENEUVE-D'ASCQ, FR
3 months ago
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GB
Gautur Birgisson
Eskifjörður, IS
3 months ago
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Nannie Vizcarra
Plano, US
4 months ago
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AS
Andrea Scofield
Wetaskiwin, CA
4 months ago
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GS
George Stevenson
Alfred, CA
4 months ago
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XD
Xarles Dubois
SAINT-LÔ, FR
4 months ago
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1-800 Contacts FAQs

q

How can I place a 1-800 Contacts' order?

Placing an order with 1-800 Contacts is easy! You can learn how to order a product by visiting their How to Order page.
q

What is 1-800 Contacts' return policy of 1-800 Contacts?

1-800 Contacts offers a satisfaction guarantee of more than 100% on all orders. They also accept returns or exchanges of unused lenses in case your prescription changes.
q

Can I pay for my 1-800 Contacts' order using my Flexible Spending Account (FSA)?

Certainly! You can use your FSA card to pay for your order. If you do not have an FSA card, you can purchase products using a regular credit card.
q

How long does it take to ship my order?

With a prescription on file, your order will likely ship on the same day. You can easily send your prescription by snapping a picture and uploading it or filling in the information manually.
q

How can I apply a promo code?

To use a promo code, click on the "Have promo code?" link in your cart. Then, enter your code and hit apply to see valid codes applied to your total.