(4.5 / 5)1726+ Ratings

1-800 Contacts Reviews

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Overall Rating

4.5
7 Reviews
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About 1-800 Contacts

1800contacts.com is a legit online contact lens supplier that specializes in selling contact lenses. They have a vast stock of millions of contacts, which includes popular brands such as ACUVUE, Air Optix, Bausch & Lomb, Biofinity, Clariti, and CooperVision. They offer a variety of lens types, including bifocal, multifocal, and hydrating lenses, as well as lenses for astigmatism. For those who like to change their style, they also offer color and color-enhancing contacts.

In addition to selling contact lenses, 1800contacts.com provides an online vision exam. This four-step exam takes approximately 10 minutes and costs $20. A board-certified ophthalmologist reviews the test results and issues a new prescription, sometimes within 24 hours.

The company also offers a subscription service that automatically sends out contact lenses at regular intervals. They provide free returns or exchanges and a "best price" guarantee. Their customer support is available 24 hours per day, 7 days per week.

They also sell eye care and contact lens solution directly from their website. Their services are backed by their Gajillion Percent Promise, which ensures customer satisfaction.

1-800 Contacts Pros & Cons

Here are some pros and cons of using 1-800 Contacts:

Pros

  • Wide Selection: They offer a huge selection of all major contact lens brands.
  • Price Match Guarantee: They ensure you get the best price on the internet.
  • Convenience: They offer a virtual eye exam called ExpressExam, which allows you to have your eyes checked by a doctor completely virtually.
  • Customer Service: Their customer service is available 24/7 and is highly rated.
  • Free Returns and Exchanges: They offer free returns and exchanges, including replacements for torn lenses.
  • Subscriptions: They offer six-month and 12-month subscription plans.
  • Discounts: New customers can get 20% off their first order.

Cons

  • ExpressExam Limitations: The ExpressExam is not a comprehensive eye exam.
  • Insurance Limitations: Coupons cannot be used with insurance.
  • International Orders: If your eye doctor is outside the US, you cannot place an order on the website.
  • Shipping: Free shipping is available only for standard delivery.

Overall, 1-800 Contacts is a convenient and reliable option for purchasing contact lenses online, especially if you value a wide selection and good customer service.

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1-800 Contacts Customer Reviews (7)

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William Sigman
William Sigman
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Feb 10, 2023
Madeleine Fortin
Madeleine Fortin
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Feb 10, 2023
Gautur Birgisson
Gautur Birgisson
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Feb 8, 2023
Nannie Vizcarra
Nannie Vizcarra
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Feb 6, 2023
Andrea Scofield
Andrea Scofield
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Feb 5, 2023
George Stevenson
George Stevenson
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Feb 5, 2023
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Xarles Dubois
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Feb 4, 2023

1-800 Contacts Customer’s Q&A

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1-800 Contacts Features and Benefits

Here are some key features and benefits of 1800contacts.com:

  • Large Selection: Over 250 types of contact lenses from major brands like Acuvue, Dailies, Biofinity, and more.
  • Price Match Guarantee: Ensures you get the best price on the internet.
  • Free Returns and Exchanges: Allows you to exchange any unopened lenses. Free contact lens replacement for any torn lenses.
  • 24/7 Customer Service: Available to help with the most challenging questions.
  • ExpressExam: A program that allows you to have your vision checked anywhere, any time. You just need to have a smartphone or computer and 10 feet of space between you and the screen.
  • Insurance Acceptance: Accepts vision insurance.

1-800 Contacts Pricing

1-800 Contacts offers a range of prices for their contact lenses. Here are some general price points:

  • Daily disposables: Typically range from $30 to $70 per box.
  • Weekly or monthly lenses: Prices can range from $55 to over $100 per box.

They also offer discounts and promotions, such as 20% off your first order and 30% off glasses. Additionally, they have a price match guarantee, so if you find a better price elsewhere, they'll beat it.

About 1800contacts.com Payment Method?

At 1800contacts.com, you can use a variety of payment methods. They accept credit cards and Flexible Spending Account (FSA) cards. If you don't have an FSA card, you can purchase products using a regular credit card and submit the invoice for reimbursement. They also accept Health Savings Account (HSA) cards. In addition to these, PayPal and Apple Pay are accepted. Another interesting payment method they accept is Afterpay financing. This allows you to finance your purchase at 1800 Contacts. Please note that the availability of these payment methods may vary, so it's always a good idea to check the website for the most current information.

1-800 Contacts FAQs

FAQ

1-800 Contacts Alternatives

Here are the top 10 alternatives to 1800contacts.com:

  1. ContactsDirect
  2. Discount Contacts
  3. Contact Lens King
  4. GlassesUSA
  5. Warby Parker
  6. Walgreens
  7. Hubble
  8. WebEyeCare
  9. AC Lens
  10. OptiContacts

These alternatives offer a variety of services, including insurance acceptance, virtual prescription renewals, and reasonable return policies. Some of them also provide discounts on popular brands and automatic subscriptions. It's always a good idea to compare prices and services to find the best fit for your needs.

FAQ

How To Open A 1-800 Contacts Account?

To open an account on 1800contacts.com, follow these steps:

  1. Add your lenses to your cart.
  2. Create an account.
  3. Upload your prescription information.
  4. Fill out your shipping and billing information.
  5. Check your email.

If you're using an FSA or HSA debit card, you should be able to check out with your card without filling out any additional information. If you encounter any issues, you can call 1-800 Contacts or utilize its 24-hour online chat. Remember, once your prescription is verified, your contacts will be shipped for free.

FAQ

About 1800contacts.com Popular Products and Services?

1800contacts.com is a platform that offers a wide range of contact lenses from various brands. They have millions of contacts in stock, which means they probably have the ones you need. They offer free and fast shipping. The process of ordering is simple and can be done in three steps: find your contacts, enter your prescription, and place your order.

They carry popular brands such as Acuvue, Air Optix, Biofinity, Biotrue, and Clariti. They also offer different types of lenses including Toric & astigmatism, Multifocal & bifocal, Color & enhancing, and Disposable (daily, 1-2 week, monthly).

In addition to selling contacts, they also provide services like online prescription renewals, glasses, and lens replacements. They have an in-house contact lens brand, AquaSoft Daily. They also offer a Gajillion Percent Promise to ensure customer satisfaction.

They have a team of real people providing real answers in real time, 24/7. They claim to beat any price on contact lenses, and they deliver the products directly to you, helping you save.

FAQ

1800contacts.com Return Policy?

1800contacts.com offers a return policy known as the "Gajillion Percent Promise". This policy allows for free returns and exchanges on any unopened contact lenses at any time and for any reason. They even offer replacements for torn lenses at no cost.

In terms of their shipping policy, all web orders automatically receive free shipping. Orders placed after 4:00 PM EST or on weekends will not be processed until the following business day. However, there are some restrictions on shipping certain products to some geographic locations. For example, orders shipping to Japan will only be allowed a two-box quantity or a two-month supply. O2 Optix orders will not be shipped outside North America (with the exception of APO/FPO shipping addresses). Additionally, they can’t ship to Mexico or Spain. In the United States, you can upgrade to expedited shipping for $14.99, or next day shipping for $19.99. In Canada, you can upgrade to Canada Express for $26.99.

FAQ

How do I return contact lenses to 1800contacts.com?

To return contact lenses to 1800contacts.com, you need to get in touch with their customer service. They offer free returns/exchanges on all unopened contacts. If your prescription changes, you can send back your unopened contacts and exchange them for your new prescription. Even if you have too many contacts or want to try a new brand, you can return or exchange them. They also accept exchanges for contacts bought from another retailer. To initiate the return or exchange, you can give them a call or chat with their customer service. They will help set up your return or exchange. Once you've communicated with them, they will give you an up-front credit for the contacts you'll be returning and apply it to your new order. You can use the same shipping box to return your old contacts. The return shipping is free.

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